7391x Exam Dumps - Secret To Pass In First Attempt [2018 Dumps]


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Latest Avaya 7391x Dumps Exam Questions and Answers:

Question: 36
The “Voice mail” Source element allow voicemail messages to be retrieved from where?
A. VM Pro
B. Any Voicemail Server
C. An external Voicemail Server
D. IPOCC Voicemail
Answer: A 
Question: 37

An agent requires their UI to open and begin with a customized telephony file.
Which three actions must you take? (Choose three.)
A. Select the current Telephony file in UI Configuration Telephony from the agent
B. Remove the defaultcheckmark for UI Configuration Telephony
C. Change the Agent’s Authorizations
D. Change the Agent’s Privileges
E. Restartthe Agent’s UI
Answer: A,B,C 
Question: 38

What item is required to enable temporary Announcements in the task flow?
A. TaskTag
B. Global Variable
C. Local Variable
D. Call Tag
Answer: D 
Question: 39

You have created your IVR script and activated it, however when you try to assign it to an IVR announcement element in your task flow it does not appear.
What is causing this problem?
A. The IVR has not been assigned to a topic.
B. The IVR has not been assigned to the task flow set.
C. The IVR has not been assigned to the task flow.
D. The IVR script has not been assigned to an IVR.
Answer: C 
Question: 40

To instruct the agent to give information to certain callers, a customer wants to have the ability to display a script for their agent in the realtime screen.
Which realtime element is used to achieve this?
A. Direct Call Element
B. Customer History Element
C. Internet Browser Element
D. Value Element
Answer: D